Help & Info

At Tokyoflash Japan, we are committed to delivering high quality products and exceptional service.

We know that sometimes you have questions, so the following help pages should have all the answers you need. If your question is not answered here, please contact us.

Trace Order

Trace your Order

Ordering & Payment

Ordering & Payment

Shipping & Delivery

Shipping & Delivery

Returns, Refunds and Exchanges

Returns, Refunds and Exchanges

Tokyoflash Warranty Policy

Tokyoflash Warranty Policy

Product Servicing, Repairs and Spare Parts

Product Servicing, Repairs and Spare Parts

Product Information and Operating Manuals

Product Information and Operating Manuals

Sold Out, Coming Soon Items and Pre-ordering

Sold Out, Coming Soon Items and Pre-ordering

Wholesale

Wholesale

Custom Orders

Custom Orders

Press and Media Enquiries

Press and Media Enquiries

 Customer Enquiries

Customer Enquiries

My question is not answered above...

 Customer Enquiries

Suggestions Box

General feedback & suggestions.

Please read our Privacy & Security statement.