We use FedEx to ship all orders. This is a highly reliable, international express delivery service and delivers globally, anywhere in the world in an average of FIVE DAYS. Once the package arrives in your country, your national postal service will deliver it to your door.

It is important to keep track of your order using your trace number. You will receive your trace number by email on the next working day after you place your order. To ensure that our email to you does not get filtered, please add our email address, to your contacts.

Orders are processed each weekday morning and if you order over the weekend, your order will be processed and shipped on Monday morning. As soon as we process your order we will email you your trace number.

Because reliability of delivery is as important to us as it is to you, a signature on delivery is required for every package. If you are not available at the time of delivery, you should contact your national postal service to reschedule the delivery time.

If you have an EMS trace number (starting with EI or EJ) please use this link: Japan Post website

What's my trace number?

We will send your trace number to you via email after you order (next working day). If you have lost your trace number, you can find out what it is here.
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