Penghantaran

Email Newsletter

PENGHANTARAN UNTUK TEMPAHAN YANG LEBIH 120 YEN JEPUN ADALAH PERCUMA!

Jika pesanan anda di bawah ¥120 ($120.00), kos penghantaran bergantung pada saiz dan berat pesanan anda dan akan dikira dan dituliskan dalam kotak belanja apabila anda membuat tempahan.

Kami menggunakan FedEx untuk menghantar semua tempahan. Ini adalah perkhidmatan penghantaran ekspres antarabangsa yang sangat handal dan menghantar secara global, di mana sahaja di dunia rata-rata dalam masa LIMA HARI.

Anda boleh jejaki pesanan anda daripada laman web kami menggunakan nombor pengesan anda. Anda akan menerima nombor jejak anda melalui e-mel pada hari kerja berikutnya selepas anda membuat tempahan.

Tanda tangan diperlukan apabila penerima telah menerima barangan yang dihantarkan. Jika anda tiada pada waktu penghantaran, anda perlu menhubungi FedEx ofis tempatan untuk menjadualkan semula masa penghantaran.

Untuk mengetahui lebih lanjut mengenai penghantaran sila kunjungi kami diBahagian Bantuan.

EXTENDED HOLIDAY RETURNS POLICY

  • All items purchased between November 12th 2014 and December 24th 2014 are covered by the Tokyoflash Japan Holiday Returns Policy.
    This allows you to return the item to us for exchange or refund by January 14th 2015. Please contact us by email before January 14th if you would like an exchange or refund.
  • We advise you to keep track of your package during the busy holiday season. You will receive your trace number on the next working day after you place your order.
  • If your package hasn't arrived within four days, you should trace your package or contact your local postal service to find out if delivery has been attempted or if your package is being held for you.
  • A memo about the returns policy with an order number will be included inside all watch boxes to make returning gifts easier and faster.
  • All refunds and exchanges are subject to our regular terms and conditions apart from the time by which you must contact us. For more details and for information about how to return a product, please visit our help section.