Kisai Link User Guide


Quick Start Instructions


  1. Fully charge Kisai Link before use.
  2. Connect the USB charging cable provided to the charging point on Kisai Link and connect the charging cable to a USB power source.
  3. Three colored LEDs will animate when charging is in progress.
  4. When Kisai Link is fully charged the LEDs will turn ON for 60 seconds and then turn OFF.
  5. Download the Kisai Bridge app from the Apple App Store to your iPhone.
  6. Enable Bluetooth in your iPhone settings, open the Kisai Bridge app and go to the pairing page.
  7. Press the Function button on Kisai Link once to wake the device and three LEDs will blink once.
  8. Press SCAN on the pairing page and select Kisai Link.
  9. When you receive the pairing request, select PAIR.
  10. When connected, the device name on the app will turn blue and the Bluetooth indicator on the Kisai Link will flash.


User Guide



How do I charge Kisai Link?

  1. Connect the USB charging cable provided to the charging point on Kisai Link.
  2. Connect the charging cable to a USB power source.
  3. Three colored LEDs will animate when charging is in progress.
  4. When Kisai Link is fully charged the LEDs will turn ON for 60 seconds and then turn OFF.
  5. A full charge takes 90 minutes.
  6. You will not be able to use Kisai Link during charging.
  7. Only use the cable provided to charge Kisai Link.

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How do I download the Kisai Bridge app?

  1. Download the Kisai Bridge app from the Apple App Store.
  2. When you download the app, allow push notifications if you want to receive low battery alerts.
  3. Some functions on the app will not be activated for use with Kisai Link.

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How do I pair Kisai Link with my iPhone?

  1. Enable Bluetooth in your iPhone: Settings > Bluetooth > ON.
  2. Open the Kisai Bridge app and go to the pairing page.
  3. Press the Function button on Kisai Link once to wake the device. Three LEDs will blink once.
  4. Press SCAN on the pairing page and select Kisai Link.
  5. When you receive the pairing request, select PAIR.
  6. When connected, the device name on the app will turn blue and the Bluetooth indicator on Kisai Link will flash.
  7. If you do not connect after 1 minute, Kisai Link will go to sleep.

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How do I re-connect Kisai Link with my iPhone?

  1. If your iPhone is out of range of Kisai Link for less than 20 minutes, it will automatically re-connect when back in range.
  2. If your iPhone is out of range of Kisai Link for more than 20 minutes, Kisai Link will go to sleep.
  3. When back in range, press the Function button on Kisai Link to re-connect.

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How do I pair with a different Kisai device or phone?

  1. On the app pairing page, press & hold the device that is currently connected for 3 seconds to turn it off.
  2. In the iPhone Bluetooth settings, select the “i” mark next to Kisai Link and forget the device.
  3. Pair Kisai Link with a different phone or pair a different Kisai Link with your phone.
  4. The product code for each device is unique for each phone so you can distinguish between devices.

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How do I set up the alerts I want to receive?

  1. On the app settings page, select the alerts you wish to receive: [call alert] [email alert] [social alert] [proximity alert].
  2. On the app settings page, choose [LED only] [vibration only] or [LED and vibration].
  3. It is not possible to turn off both LED and vibration.
  4. For notifications you want to receive, ensure [Allow Notifications] is selected for relevant apps in iPhone: Settings > Notifications.
  5. To clear alerts on Kisai Link, press the Function button on Kisai Link or clear the items listed in the notification centre in your iPhone.
  6. The number of alerts you receive is managed from your iPhone Notification Centre for each app.
  7. You can receive alerts when your phone is in silent mode & vibration turned off.

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Receiving call alerts.

  1. Call alert allows you to receive an alert when you receive a call.
  2. When you receive a call the red LED will flash quickly and Kisai Link will vibrate.
  3. When you have a missed call the red LED will flash slowly.

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Receiving mail alerts.

  1. Mail alert allows you to receive an alert when you receive an email.
  2. When you receive an email alert the blue LED will flash and Kisai Link will vibrate.
  3. To receive mail alerts you must allow notifications for mail in your iPhone: Settings > Notifications > Mail [Allow Notifications] and Show in Notification Centre > [1] [5] or [10] notifications.
  4. If you have more than one mail account, enter the mail account and select [Allow Notifications].
  5. On iPhone, you can receive email alerts from any email account accessed through the iPhone Mail app.

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Receiving SMS & social alerts.

  1. Social alert allows you to receive SMS alerts and alerts for a variety of social apps.
  2. When you receive an SMS or social alert the green LED will flash and Kisai Link will vibrate.
  3. To receive SMS alerts you must allow notifications for messages in your iPhone: Settings > Notifications > Messages [Allow Notifications] and Show in Notification Centre > [1] [5] or [10] notifications.
  4. To receive alerts from different apps, for example Facebook, you must allow notifications for Facebook in your iPhone notification center and set up notifications in the Facebook app.

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How does the proximity alert work?

  1. Proximity alert will alert you when you leave your phone behind.
  2. Kisai Link will receive a long vibration.
  3. When back in range, Kisai Link will automatically re-connect.
  4. You can receive a proximity alert when your phone is in silent mode & vibration turned off.

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How does the find phone function work?

  1. The find phone function allows you to locate your phone.
  2. Hold the Function button on Kisai Link for 5 seconds.
  3. Your phone will receive a 30 second alert.
  4. You can stop the alert by pressing any button on your phone.
  5. The find phone function will not work if Kisai Link is not connected to your phone.
  6. Your phone will not sound or vibrate if your phone is on silent mode and vibrate is turned off.
  7. If your phone is in silent mode but vibration is on, your phone will receive a short vibration.
  8. The find phone function cannot be used when Kisai Link is charging.

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How do I use power saving mode?

  1. Power saving mode will turn Kisai Link off after 90 minutes if you do not receive an alert within that time.
  2. Turn on power saving mode on the app settings page.
  3. If you receive an alert before Kisai Link has gone to sleep, the power off period resets to 90 minutes.
  4. To reconnect when Kisai Link is asleep press the Function button.
  5. When you reconnect Kisai Link will show any alerts you have missed.
  6. If power saving mode is activated & link is asleep, the alarm will not work.

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How do I set the alarm?

  1. On the app alarm page, turn on the alarm and choose the time you want the alarm to alert you.
  2. When the alarm goes off, the LEDs will flash and Kisai Link will vibrate for 5 seconds.
  3. The alarm will work when your phone is in silent mode & vibration turned off.
  4. Ensure you have not activated Power Saving Mode if you want the alarm to work over night.

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How do I reset Kisai Link?

  1. Connect the USB charging cable provided to the charging point on Kisai Link & connect the USB charging cable to a USB power source.
  2. On the app pairing page, hold the device name for 3 seconds and a notification will let you turn off Kisai Link.
  3. In the iPhone Bluetooth settings, iPhone: Settings > Bluetooth > select Kisai Link and > forget this device.
  4. Hold the Function button down for 6 seconds. After 6 seconds, the Bluetooth light will flash rapidly to indicate Kisai Link is reset.
  5. You cannot reset Kisai Link unless it is connected to as USB power source.

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Battery Life

  1. Kisai Link uses a LIR 3.7V USB rechargeable battery.
  2. A full recharge takes approximately 90 minutes.
  3. Battery is estimated to last up to 5 days on a full charge. (estimation is based on receiving 30 notifications per day and using power saving mode at night).
  4. When the battery is running low you will receive a notification on your phone.
  5. To receive the battery low notification, ensure that push notifications are on.
  6. On iPhone go to settings > notifications > Kisai Bridge > allow notifications.
  7. To maximise battery life use power saving mode, minimise the notifications you receive and turn off LED in the Kisai Bridge app.
  8. When the battery is low, recharge to avoid losing your connection.

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How do I set up Facebook as a social alert?

  1. To receive Facebook alerts, allow notifications for Facebook in your iPhone: Settings > Notifications > Facebook > turn on [Allow Notifications] and [Show in Notification Centre].
  2. Customise the alerts you wish to receive in the Facebook app: Facebook > More >> Settings > Notifications > Mobile Push > select the notifications you wish to receive.

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How do I set up Facebook Messenger as a social alert?

  1. To receive Facebook Messenger alerts, allow notifications for Facebook Messenger in your iPhone: Settings > Notifications > Facebook Messenger > turn on [Allow Notifications] [Show in Notification Centre] and [Banners].
  2. Turn on notifications in the Facebook Messenger app: Facebook Messenger > Settings > turn on Notifications.

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How do I set up LINE as a social alert?

  1. To receive LINE alerts, allow notifications for LINE in your iPhone: Settings > Notifications > LINE > turn on [Allow Notifications] and [Show in Notification Centre].
  2. Customise the alerts you wish to receive in the LINE app: LINE > Settings > Notifications > turn on Notifications and select the notifications you wish to receive.

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How do I set up QQ as a social alert?

  1. To receive QQ alerts, allow notifications for QQ in your iPhone: Settings > Notifications > QQ > turn on [Allow Notifications] [Show in Notification Centre] and [Banners].
  2. In the QQ app: Settings > Notifications > turn on.

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How do I set up Skype as a social alert?

  1. To receive Skype alerts, allow notifications for Skype in your iPhone: Settings > Notifications > Skype > turn on [Allow Notifications] and [Show in Notification Centre] and [Banners].
  2. In the Skype app: Skype > Settings > Push Notifications > turn on.

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How do I set up Twitter as a social alert?

  1. To receive Twitter alerts, allow notifications for Twitter in your iPhone: Settings > Notifications > Twitter > turn on [Allow Notifications] [Show in Notification Centre].
  2. Customise the alerts you wish to receive in the Twitter app: Twitter > Settings > Mobile Notifications > select the notifications you wish to receive.

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How do I set up WeChat as a social alert?

  1. To receive WeChat alerts, allow notifications for WeChat in your iPhone: Settings > Notifications > WeChat > turn on [Allow Notifications] [Show in Notification Centre] and [Banners].
  2. In the WeChat app: Me > Settings > Notifications > turn on.

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How do I set up WhatsApp as a social alert?

  1. To receive WhatsApp alerts, allow notifications for WhatsApp in your iPhone: Settings > Notifications > WhatsApp > turn on [Allow Notifications] [Show in Notification Centre] and [Banners].
  2. Customise the alerts you wish to receive in the WhatsApp app: WhatsApp > Settings > Notifications > turn on [Message Notifications Alerts] and select additional notifications you wish to receive.

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Frequently Asked Questions


Q Which iPhones work with Kisai Link?

A iPhone 4S, iPhone 5, iPhone 5C, iPhone 5S, iPhone 6 and iPhone 6 Plus.


Q Which iOS is required to use Kisai Link?

A We advise using iOS 8.1.2 or higher.


Q Can I use Kisai Link with my iPad?

A Yes, with any iPad running iOS 8.1.2 or higher: iPad Air, iPad Air 2, iPad mini 1, 2 & 3, iPad 3rd & 4th generation and iPad 2.


Q Can I use Kisai Link with my iPod?

A Yes, with iPod touch (5th generation)


Q How long will the battery last?

A Up to 5 days on a full charge (estimation is based on receiving 30 notifications per day and using power saving mode at night).


Q How long does a full charge take?

A 90 minutes.


Q How do I know when the battery is low?

A You will receive a push notification to your phone. Ensure that push notifications are turned on.


Q How much battery life remains when the low battery notification is received?

A Approximately 20%.


Q How can I maximise battery life?

A Use Power Saving Mode.


Q Can I charge Kisai Link with a USB plug connected to a wall outlet?

A Yes.


Q Why did Kisai Link go to sleep?

A If you have Power Saving Mode turned on, Kisai Link will go to sleep after 90 minutes if you receive no alerts.


Q Can I receive alerts when my phone is in silent mode & vibration turned off?

A Yes.


Q How can I change the alert settings, LED or vibration on Kisai Link?

A You can set vibration or alert or both in the connected app.


Q Which social media apps can be used with Kisai Link on iPhone?

A You can use Facebook, Facebook Messenger, Twitter, Line, WhatsApp, Skype, WeChat, QQ and more.


Q How do I customise the alerts I receive on Kisai Link?

A You can set the type of alerts in the Kisai Bridge app. For iPhone users, you can set the social notifications you wish to receive through individual apps.


Q Which email accounts can be used with Kisai Link on iOS?

A Any email account accessed through the iPhone Mail app.


Q Can I use IFTTT (If This Then That)?

A Yes.


Q How do I clear alerts on Kisai Link?

A Press the Function button on Kisai Link or clear the notification in your phone.


Q How do I turn off Kisai Link?

A In the app, press & hold the device that is currently connected for 3 seconds.


Q How do I re-connect Kisai Link after turning it off?

A Press the Function button on Kisai Link and it will automatically re-connect.


Q Is Kisai Link waterproof or water resistant?

A Kisai Link is resistant to small splashes and perspiration, it should not be worn in the shower or submerged in water.


Q What is the minimum and maximum wrist size for the small silicone bracelets.

A The small bracelet is suitable for wrists with a circumference of 120mm ~ 180mm.


Q What is the minimum and maximum wrist size for the large silicone bracelets.

A The large bracelet is suitable for wrists with a circumference of 150mm ~ 210mm.


Q My wrist size is 160mm ~ 170 mm, which silicone bracelet size is suitable for me?

A Both sizes will fit. If you prefer a tighter fit, go for the small size. If you prefer a looser fit, go for the large size.


Q What is the minimum and maximum wrist size for the leather bracelets.

A The leather bracelets are suitable for wrists with a circumference of 160mm ~ 230mm.