Which countries can orders be placed from and where can we deliver to?
Orders can be placed from all countries worldwide and we deliver to all countries except Kosovo & some african countries (Ghana, Rwanda, Nigeria) due to either high rates of credit card fraud or postal theft.
All prices are in US DOLLARS. You can convert prices into Yen, Euros and British pounds using the currency option at the top right of the page.
Please note that currency conversions on our website are approximate due to exchange rates varying from day to day. To get an accurate conversion for your currency please use the XE.com Personal Currency Assistant.
All transactions are processed in US Dollars. When your credit card is charged your bank will convert the value of the transaction into your country's currency and charge your card this amount.
Some banks and credit card companies may charge a small service fee for foreign currency transactions, therefore the final amount charged to your credit or debit card may be different to converted currency estimates.
Reasons and solutions for rejected orders and credit/debit card declines
If your order has been DECLINED please ensure that you have entered your credit or debit card details including credit or debit card number and expiry date correctly and that there are sufficient funds in your account. Then try placing your order again.
Your bank security might prevent unusual transactions such as a transaction from a foreign country. This is a very common occurrence and can easily be resolved by contacting your bank or credit card company and asking them to allow you to make an overseas purchase.
If your order has been REJECTED it might be because we cannot deliver to your country or your credit card was flagged as fraudulent.
Your bank or credit card company can confirm why your credit or debit card was declined or rejected so if you are still experiencing difficulties, please contact your bank or credit card company.
If you have contacted your bank or credit card company and are still experiencing difficulties in placing your order, please contact us and we will try to assist you.
For delivery to some countries, the recipient of the order may be required to pay import duty, tax and handling fees to the postal service or courier. These charges depend on the value of your order and the country you are in.
Tokyoflash Japan online prices are far lower than retail prices to account for these charges. To find out more about these possible charges, please visit your government's customs website.